Gams PK Privacy Policy — How We Handle Your Data

1. Introduction

This Privacy Policy describes how gams pk collects, uses, stores and protects the personal information of players who register and use the gamspk.org platform, including the mobile app and any related services. We take the privacy of our players seriously and are committed to handling your information responsibly and transparently.

By creating an account on gams pk, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data in the ways described here. If you do not agree with any part of this policy, please do not register or use the platform.

This Privacy Policy should be read alongside the gams pk Terms and Conditions, which set out the full rules governing use of the platform. Both documents together form the agreement between you and gams pk regarding your account and the data associated with it.

2. What Personal Data We Collect

The types of personal data gams pk collects depend on how you interact with the platform. The main categories are set out below.

We do not collect sensitive data categories such as racial or ethnic origin, political opinions, religious beliefs, biometric data or health information unless specifically required to comply with a legal obligation and with your explicit consent where required.

3. How We Collect Your Data

Gams pk collects personal data in three main ways:

• Directly from you: When you register an account, complete identity verification, make a deposit or withdrawal, contact our support team or update your account settings, you provide data directly to us.
• Automatically: When you visit gamspk.org or use the gams pk app, technical data is collected automatically through your browser or device. This includes your IP address, the pages you visit, how long you spend on the platform and the device and browser type you use.
• From payment providers: When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, bank transfer or card, your payment provider shares transaction confirmation data with us to verify the transaction and credit or debit your account balance correctly.

4. How We Use Your Personal Data

Gams pk uses the personal data it holds for the following purposes. In each case the purpose is linked to a lawful basis for processing.

• To operate your account: Your identity, contact and account data are used to create and manage your gams pk account, authenticate your logins and process your deposits and withdrawals in PKR.
• To verify your identity: Identity data and payment data are used to verify that you are who you say you are, that you meet the minimum age requirement of 18 and that the payment method you use belongs to you. This is a condition of account registration.
• To process bets and gaming activity: Your betting and gaming data is used to record, settle and display your activity accurately within your account. This includes calculating winnings, applying bonus wagering and maintaining your account history.
• To administer bonuses and promotions: We use account and activity data to check eligibility for promotions, apply welcome bonuses, reload offers and VIP rewards and to prevent bonus abuse across multiple accounts.
• To send you service communications: We use your contact data to send account-related notifications such as deposit confirmations, withdrawal updates, password resets and important policy changes. These are not marketing emails and you cannot opt out of them while your account is active.
• To send marketing communications (with your consent): If you have opted in to marketing communications, we may send you information about promotions, new games, PSL and cricket betting campaigns and other platform updates. You can opt out at any time from your account settings.
• To ensure platform security and prevent fraud: Technical and account data is used to monitor the platform for suspicious activity, detect potential fraud, identify multi-accounting and protect the integrity of the betting environment.
• To comply with legal and regulatory obligations: Where applicable, we may be required to process and retain certain data to meet legal obligations. We will inform you if such an obligation requires us to share your data with a third party.
• To improve the platform: Aggregated, anonymised usage data is used to understand how players use gams pk, which features are most popular and where the platform can be improved. This data does not identify individual players.

5. Payment Data and Financial Transactions

All financial transactions on gams pk are processed in PKR. When you make a deposit or request a withdrawal, the transaction is processed through the payment provider you select — JazzCash, Easypaisa, Raast, bank transfer, card or another available mobile wallet.

Gams pk does not store full payment credentials such as complete bank account numbers or full card numbers on its own servers. Payment data is handled by the relevant payment provider under their own security and compliance standards. What gams pk retains is the information needed to match a transaction to your account — such as a partial account reference, transaction ID and the amount and date of the transaction.

Before processing a withdrawal, gams pk may ask you to confirm ownership of the payment method you are using. This is a standard verification step to protect players from unauthorised withdrawals and to maintain the integrity of the transaction record.

6. When and How We Share Your Data

Gams pk does not sell your personal data to any third party. We share data only in the following limited circumstances and only to the extent necessary for the stated purpose:

• Payment processors: Transaction data is shared with the payment provider you use — JazzCash, Easypaisa, Raast or your bank — to process deposits and withdrawals.
• Identity verification providers: Where third-party identity verification services are used to confirm a player's identity or age, the minimum necessary identity data is shared with those providers for that purpose only.
• Technology and platform providers: Service providers who help operate the gams pk platform — including hosting, software and security providers — may process data on our behalf under strict data processing agreements that prohibit them from using your data for their own purposes.
• Fraud prevention and security: In cases of suspected fraud, multi-accounting or other prohibited conduct, relevant account and activity data may be shared with fraud detection services or, where required by law, with relevant authorities.
• Legal obligations: If gams pk is required by applicable law or a lawful order to disclose data about a player, we will comply with that obligation. Where permitted by law, we will notify the affected player before disclosing their data.

7. How Long We Keep Your Data

Gams pk retains personal data only for as long as it is needed for the purpose it was collected, or for as long as required to meet legal or compliance obligations. General retention guidelines are as follows:

• Active account data: Retained for the lifetime of your account. If you close your account, active data is moved to an archived state.
• Transaction and betting records: Retained for a minimum of five years from the date of the transaction or bet, in line with standard financial record-keeping practice.
• Identity verification documents: Retained for the period required to support the ongoing operation of your account and for a defined period after account closure.
• Support and communications records: Retained for up to three years from the date of the last communication to allow for follow-up on unresolved matters.
• Marketing consent records: Retained for as long as you remain opted in, and for a short period after you opt out, as evidence of consent management.

When personal data is no longer needed and the retention period has passed, it is securely deleted or anonymised so that it can no longer be linked to an identifiable individual.

8. How We Protect Your Data

Gams pk takes data security seriously and has implemented a range of technical and organisational measures to protect player data against unauthorised access, accidental loss, alteration or disclosure. Key security measures include:

• Encrypted data transmission using HTTPS/TLS across all pages and services of the gams pk platform and app.
• Restricted internal access to personal data — only staff and systems that need access to perform their function are authorised to do so.
• Secure storage of account credentials — passwords are stored using industry-standard hashing and are never stored in plain text.
• Regular security reviews of the platform, including monitoring for unusual activity patterns that may indicate a breach or attack.
• Player-side security options including the ability to update your password and review recent login activity from your account settings page.

While gams pk works hard to maintain strong security, no internet platform can guarantee absolute security. Players also play an important role in keeping their accounts safe by using a strong, unique password and not sharing login credentials with anyone else. If you suspect your account has been accessed without your permission, contact gams pk support immediately.

9. Cookies and Tracking Technologies

Gams pk uses cookies and similar tracking technologies to operate the platform, remember your preferences and understand how players use the site. A cookie is a small text file stored on your device when you visit a website. The main types of cookies used on gams pk are:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot disable these without affecting platform functionality.
• Functional cookies: Remember your preferences such as language settings, display options and previous game selections to make your experience smoother on return visits.
• Analytics cookies: Collect anonymised data about how players navigate the platform — which pages are visited most, how long sessions last and where players encounter issues. This data is used in aggregate to improve the platform. Individual players are not identifiable from this data.

Most browsers allow you to manage cookies through your browser settings. Disabling essential cookies may affect your ability to log in or use the platform normally. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.

10. Your Rights Over Your Personal Data

As a registered player on gams pk, you have the following rights in relation to your personal data. To exercise any of these rights, contact the gams pk support team using the details in the Contact section below.

• Right to access: You can request a copy of the personal data gams pk holds about you at any time. We will provide this within a reasonable timeframe.
• Right to correction: If any personal data we hold about you is inaccurate or out of date, you have the right to request that it be corrected. Some data — such as your registered name and date of birth — cannot be changed after verification without submitting updated identity documents.
• Right to deletion: You can request that gams pk delete your personal data. This right is subject to retention obligations — for example, transaction records required for financial compliance cannot be deleted before the applicable retention period expires.
• Right to restrict processing: In certain circumstances, you may request that we restrict how we use your data while a query or complaint is being resolved.
• Right to withdraw consent: Where processing is based on your consent — for example, marketing communications — you can withdraw consent at any time from your account settings. Withdrawal of consent does not affect the lawfulness of any processing that took place before the withdrawal.
• Right to object to marketing: You can opt out of marketing emails, SMS messages and promotional notifications at any time through your account notification preferences or by contacting support.

Gams pk will respond to all data rights requests within a reasonable period. In cases where a request cannot be fulfilled — for example, due to a legal retention obligation — we will explain the reason clearly.

11. Children and Minors

Gams pk is strictly an adult platform. We do not knowingly collect, process or retain personal data belonging to individuals under the age of 18. Registration on gams pk requires players to confirm they are 18 or over and to provide identity documentation that supports this.

If gams pk becomes aware that an account has been registered by or on behalf of a person under 18, that account will be suspended immediately and the matter reviewed. Any funds held in the account will be subject to a full review before any determination is made about their return.

12. Changes to This Privacy Policy

Gams pk may update this Privacy Policy from time to time to reflect changes in the platform, new services, changes to payment processing arrangements or updates to applicable data handling practices. When we make meaningful changes, we will update the "Last Updated" date at the top of this page.

Where a change is significant, registered players will be notified via their registered email address or through an in-platform notification before the change takes effect. Continued use of the gams pk platform after a policy update constitutes acceptance of the revised Privacy Policy.

We recommend checking this page periodically, particularly if you are about to share additional personal data with us — for example, when submitting identity verification documents or adding a new payment method to your account.

13. Contact and Data Queries

If you have any questions about this Privacy Policy, want to exercise any of your data rights or need to raise a concern about how your personal data is being handled, please contact the gams pk support team. We aim to respond to all privacy-related queries within two business days.

When contacting us about a data rights request, please include your registered account email address and a clear description of the request so we can process it efficiently. For security purposes, we may ask you to verify your identity before fulfilling a data access or deletion request.

For responsible gaming support tools including deposit limits, session reminders and self-exclusion, visit the Responsible Gaming page. For a full overview of platform rules, see the Terms and Conditions.